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Troubleshooting FARO USB Digitizer Connection Problems
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For Rhino 3.0/4.0

If you are having troubles getting Rhino 3.0 connected to your FARO USB arm, please follow these steps:

  1. Close Rhino
  2. Turn off the FARO arm
  3. Unplug the FARO arm from your computer
  4. From the Start menu, click Control Panel
  5. Double-click Add and Remove Programs
  6. Select FARO Arm USB Driver and click Remove. Fully remove the FARO USB driver. Be sure all copies of the FARO USB Driver are removed.
  7. Restart your computer.
  8. Select your version of Rhino:
  1. Install the FARO USB Drivers you just downloaded.
  2. Restart your computer.
  3. Connect the FARO USB cable to your computer.
  4. Turn on the FARO USB arm.
  5. The Windows New Hardware Wizard will run. Follow the steps on screen to install the driver.
  6. When the wizard completes successfully, Start Rhino.
  7. From the Tools menu, click 3D Digitizer, then click Connect.
  8. At the Select Digitizer prompt, click the Digitizer option.
  9. At the Digitizer prompt click FARO USB Digitizer
  10. Follow the instructions to connect your digitizer.
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